Shipping policy
Shipping & Cancellation Policy
At Nuvica, we are committed to handling your order with care and efficiency. Please review our shipping and cancellation policies below.
Order Processing:
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Orders are typically processed within 1–2 business days (excluding weekends and holidays).
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Customers have a 6-hour window from the time of purchase to request an order cancellation. After this period, the order can no longer be modified or canceled.
Shipping Time:
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Most orders are delivered within 10–14 business days, depending on the destination and local carrier services.
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Shipping times may vary based on location, customs procedures, and other external factors beyond our control.
Shipping Carriers:
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We work with reliable and trusted shipping partners to ensure your order is delivered safely. Tracking information will be provided once your order has been shipped.
Peak Periods & Delays:
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During peak seasons such as holidays, or due to unforeseen circumstances (e.g., weather events, global shipping disruptions), delivery times may be extended.
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We appreciate your patience and understanding during such times.
Customer Support:
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If you have any questions or concerns regarding your shipment, please contact our support team at contact@nuvica.co
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Our team is happy to assist you with tracking information, delivery updates, or any other inquiries related to your order.